All appointments must be booked in advance.

Payment is required at the time of booking unless a prior arrangement has been made.

Clients who have an existing agreement to book via phone and pay on the day may continue to do so, but all other booking terms and conditions still apply.

A confirmation email will be sent upon booking, and all relevant pre-treatment or pre-class forms must be completed before attending.

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

Cancellations with less than 24 hours’ notice, or failure to attend, will result in the full session fee being charged. No exceptions.

This policy applies regardless of how the appointment was booked or paid for.

If you are unable to attend due to illness or an emergency, please contact me as soon as possible to discuss your options.

If you arrive late, your session may be shortened to avoid impacting other bookings. The full fee still applies.

If you are more than 15 minutes late without contact, your appointment may be cancelled and charged as a no-show.

All clients are required to complete a consultation or pre-class questionnaire prior to their first appointment or class.

It is your responsibility to update me with any changes to your health, medications, injuries, or conditions before each session.

Some health conditions may require medical clearance before you can proceed.

By booking, you confirm you understand and agree to these terms and conditions.

I reserve the right to refuse treatment or class participation if it is considered unsuitable, unsafe, or inappropriate.